Frequently Asked Questions
BEFORE you contact us, here are some answers to common questions :)
1. When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.
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2. Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.
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3. How fast is the delivery time?
3-30 Days. We are doing everything we can to find local supplier and cut down on shipping times so you can enjoy your order faster. Due to current affairs around the world shipping times have been taking longer than usual. Thank you for your patience! Every order helps us grow and invest on making your experience better!
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4. What is the exchange/return policy?
We value our customer experience. If you have any problems with your order, we will gladly fully refund you within 30 days.